Webified Detail is a software service, run by Webified Services, that auto detailing businesses (“shops”) use for online quotes, booking and scheduling, invoicing and customer records. This policy explains what information the service handles, why, and the choices people have. It covers the Webified Detail website and app at webifieddetail.com and its subdomains.
For a shop’s customers, the shop decides what to collect and why, and we handle that information on the shop’s behalf to run the service. If you are a shop’s customer and want to see, correct or delete your information, the quickest route is the shop itself. You can also email us and we will help.
Shop accounts: name, email address, a hashed password, business name, address, phone, logo and branding, team members and their permissions, and the settings the shop chooses.
A shop’s customers: name, email, phone, service address, vehicle details, the services and add-ons chosen, notes, quotes, bookings, invoices and payment status, photos the shop uploads for a job, and the shop’s own internal notes about the customer.
Technical information: IP address, browser type and pages requested, kept in server logs and used for security and troubleshooting. We use session cookies that are needed to keep a shop signed in. We do not use advertising or cross-site tracking cookies.
Email: quote and follow-up emails sent through the service may include a small image that records when the email was opened, so the shop can see whether a customer saw it.
We do not sell personal information, and we do not use it for advertising.
A shop owner can choose to connect a Google Calendar to Webified Detail. If they do, we ask Google for
permission to use the Google Calendar API, limited to two scopes:
https://www.googleapis.com/auth/calendar.events (events) and
https://www.googleapis.com/auth/calendar.calendarlist.readonly (read-only list of their calendars).
What we access and why:
What we store: a Google refresh token, encrypted at rest, and the connected account’s email address, which let the service keep working without asking the shop owner to sign in every time. Each event we create has its Google event ID saved with the booking so we can update or remove it later.
What we do not do: we do not sell Google user data, use it for advertising, or use it to train generalized artificial intelligence or machine learning models. We do not allow people to read it except where the shop owner asks for support, it is needed for security or to follow the law, or the data is aggregated and anonymous. We do not share it with anyone other than service providers that help us run the service and only as needed to do so.
Webified Detail’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Disconnecting: a shop owner can disconnect at any time from the Google Calendar page in the app, which deletes the token we hold. Access can also be removed from the Google Account permissions page at myaccount.google.com/permissions. Events already created remain on the shop’s own calendar until the shop removes them.
We keep a shop’s information while its account is active, and customer records for as long as the shop keeps them. When an account is closed, or on a valid deletion request, we delete the information, including from backups as those backups are replaced. We may keep what the law requires us to keep, such as records of payments.
The service uses encrypted connections (HTTPS), hashed passwords, access controls that keep each shop’s data separate from every other shop’s, and encryption at rest for integration tokens such as the Google token. No system is perfectly secure, so we cannot promise absolute security.
The service is for businesses and their customers and is not directed to children under 13. We do not knowingly collect information from children under 13.
We may update this policy. When we make a material change we will update the date above and, for shop owners, tell them in the app or by email.
Questions, or requests about your information: webified@webifiedservices.com.